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•	What are PROJECTLINE's interest rates?
•	How much are the customer's payments?
•	Are there down payments required?
•	Can the customer pay off their loan whenever they want to?
•	Can the customer use their account to make later purchases?
•	When is my payment due?
•	Where do I send my payments?
•	How do I get a credit line increase?
•	How do I change my phone number and address?
•	I think there is an error on my statement, what should I do?
•	Can I use my PROJECTLINE account with other home improvement dealers?

Q.	What are PROJECTLINE's interest rates?
A.	Interest rates vary by the program, and an applicant's credit. See your local PROJECTLINE dealer for details.
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Q.	How much are the customer's payments?
A.	Payments are 1.75% of the customer's highest balance or $30, whichever is greater. A $10,000 balance would require a monthly payment of $175.
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Q.	Are there down payments required?
A.	No, the customer is not required to make a down payment.
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Q.	Can the customer pay off their loan whenever they want to?
A.	Yes, there are no prepayment penalties.
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Q.	Can the customer use their account to make later purchases?
A.	Yes, PROJECTLINE was designed so customers can add future purchases to the their account as they pay down their account balance.
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Q.	When is my payment due?
A.	The payment due date is listed on your statement, however if you misplace your statement please call customer service at 1-888-679-6300, and the customer service representative will be happy to assist you.
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Q.	Where do I send my payments?
A.	Please send your payment to: GE Money Bank PO Box 960061 Orlando, FL 32896-0061 Make checks payable to: GE Money Bank If you would like to send your payment via overnight delivery, please send them to: GE Money Bank Attn: Retail Services Accounting 140 Wekiva Springs Rd. Longwood, FL 32779-3604 If you would like to make you payment online please visit our customer service website at: http://www.retailsalesfinance.com.
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Q.	How do I get a credit line increase?
A.	Please call Retail Credit Services at 1-888-222-2176.
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Q.	How do I change my phone number and address?
A.	Please call Customer Service at 1-888-679-6300.
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Q.	I think there is an error on my statement, what should I do?
A.	Please call Customer Service at 1-888-679-6300.
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Q.	Can I use my PROJECTLINE account with other home improvement dealers?
A.	Yes, as long as the dealer is an approved PROJECTLINE dealer. Please refer to our dealer locator.